Frequently asked questions.

Hotel Bookings

  • When you book directly with us, you unlock exclusive perks at no additional cost that you’d miss by booking on your own. These may include:

    Daily breakfast for two, on the house

    Complimentary drinks upon arrival

    Food and beverage credit

    Resort and spa credits

    Early check-in or late check-out (based on availability)

    Personalized welcome amenities

    Complimentary room upgrades (based on availability)

    You pay the same price as booking directly with the hotel, but with the added luxury of these perks. The hotel pays us, so there’s no extra cost to you! Plus, you’ll still earn points like Hilton Honors, Marriott Bonvoy, and more.

  • Booking through third-party sites may seem convenient, but you miss out on loyalty points, exclusive perks, and priority service. Hotels prioritize guests who book directly through them or via a trusted partner like us.

    With third-party bookings, you’re also the first to be moved to another hotel in case of overbooking. Additionally, if you need to cancel or make changes, you have to go through the third party, which can complicate the process and limit flexibility.

    Booking with me offers peace of mind, direct hotel relationships, and easier changes or cancellations.

  • No, we don’t charge a fee for simple hotel bookings when you already know where and when you want to stay. In this case, we handle the booking at no additional cost to you and include the Elevated Stay Experience, which adds available perks like complimentary breakfast, room upgrades, or early check-in. For packages that require extra bookings, planning, or research on my end, there is a fee, but you’ll receive a fully tailored experience with all the details taken care of.

  • I’m able to offer these exclusive perks through my affiliation with FORA Travel, a partner of Virtuoso and other key networks.

    This gives me direct access to a wide range of hotels—from affordable options to luxury properties—as well as cruise lines and unique travel experiences. Because of these partnerships, I can secure benefits like complimentary upgrades, daily breakfast, resort credits, and more, at no extra cost to you. Booking through me ensures that you get VIP perks typically reserved for top-tier travel advisors, regardless of your hotel type or destination.

  • Absolutely! Because we book directly through the hotel’s system, you’ll still earn your loyalty points (e.g., Hilton Honors, Marriott Bonvoy).

    You’ll enjoy all the perks and points without the stress of managing your own bookings.

  • If you’ve already booked your room, don’t worry! In many cases, I may still be able to add the perks I have access to, even if it’s been a few days or weeks since your booking. The only requirement is that the reservation must have been made directly with the hotel (not through a third-party site) and cannot involve full or partial points.

    Simply send me your booking confirmation email, and I’ll contact the property with my travel advisor credentials to see if we can add the perks to your reservation. Please note that adding perks is subject to approval by the property.

  • Yes, you can change or cancel your booking as long as it’s a refundable reservation. Unlike third-party bookings, where you have to navigate strict policies and middlemen, booking with us gives you the flexibility and convenience of direct communication. You can either contact us or the hotel directly to make any changes, ensuring a seamless experience. Hotels are generally more accommodating when the booking is made directly or through a partner like me.

    However, if you have a non-refundable booking, it cannot be canceled. We will inform you of this before proceeding with the reservation to ensure you’re comfortable with the terms.

Cruise Bookings

  • We offer a wide variety of cruises to suit every travel style, including family-friendly options, adults-only getaways, and themed cruises. With over 52 different cruise lines, including popular choices like Royal Caribbean, Virgin Voyages, Norwegian Cruise, and Disney Cruise Line, you’re sure to find the perfect match for your dream vacation.

  • By booking your cruise through us, you gain access to exclusive perks on top of any available cruise promotions, which may include:

    • Onboard credits

    • Complimentary upgrades

    • Special dining experiences

    • Priority embarking and disembarking

    • Exclusive shore excursions

    These added benefits enhance your overall cruise experience and make your trip even more memorable!

  • Yes! Booking through us does not raise the cost of your cruise. The prices remain the same, and you still receive all the exclusive perks. Cruise lines compensate me for bookings, allowing you to enjoy additional benefits without any extra charges.

  • Selecting the right cruise line depends on your preferences, travel style, and desired experiences. We can provide personalized recommendations based on your interests, whether you’re looking for adventure, relaxation, or family activities. Let’s discuss what you enjoy, and I’ll help you find the perfect cruise line and itinerary.

  • The ability to change or cancel your cruise depends on the cruise line’s policies and whether you have a refundable booking. We will always inform you of the terms associated with your reservation and assist you in navigating any changes or cancellations, ensuring you have a smooth experience.

Travel Insurance

  • Travel insurance is essential for protecting your investment and ensuring peace of mind during your travels. It covers unforeseen events such as trip cancellations, medical emergencies, lost baggage, and more, allowing you to focus on enjoying your vacation without worrying about potential setbacks.

  • Absolutely! Many travel insurance providers, including Faye, allow you to customize your policy based on your specific needs and travel plans. You can adjust coverage limits and add optional extras, such as trip cancellation or medical coverage, to tailor your insurance to your unique situation.

  • Yes, travel insurance can be worth the price, especially if you’re traveling internationally or have made significant financial commitments for your trip. The protection it offers against trip cancellations, medical emergencies, and lost luggage often outweighs the cost of the policy.

  • If you need to file a claim, each provider typically has a straightforward process outlined on their website or through their app. Make sure to gather all necessary documentation, such as receipts, reports, or any other relevant information, and follow the specific instructions provided by your insurance company to ensure a smooth claims process.